Service Authorization & Repair Policies
Repair authorization, photo documentation, and condition-related limits.
NowTech Mobile, LLC is the contracting party for all services. Company Information defines how “we,” “us,” and “the Company” are used in these policies.
Service authorization
By booking, you authorize NowTech Mobile, LLC ("NowTech Mobile" or the "Company") to enter the service location for the scheduled purpose, perform diagnosis, and—only after your approval—perform agreed repairs and process related payments.
Photo and documentation consent
You consent to photos and notes of the appliance, nameplate, error codes, installation conditions, and related areas as needed to diagnose, document pre-existing conditions, support warranties, and resolve disputes. Photos are not used for unrelated marketing without separate permission.
Pre-existing and hidden conditions
Appliances may have rust, corrosion, prior improper repairs, worn wiring, brittle plastic, water damage, or hidden failures not visible until panels are removed.
We are not responsible for pre-existing damage or for failures that appear when accessing components in a normally aged or deteriorated appliance, provided we use reasonable care.
Water, electrical, and installation risks
Washer and dryer work can involve water lines, drain systems, gas (where applicable), and electrical connections. We take reasonable care; residual leaks, supply issues, or household wiring problems outside the appliance may still occur or already exist.
You are responsible for household infrastructure (outlets, breakers, gas shutoffs, flooring, vents) unless we expressly agree in writing to alter it.
Abandoned and returned parts
Replaced parts may be shown to you on request. Unless you ask to keep them at the visit, removed parts may be discarded. Special-order parts prepaid by you remain your property; return eligibility follows the supplier’s rules.
Electronic communications
Online booking requires a mobile phone number and email address. You consent to email and SMS about appointment confirmation, scheduling, arrival, estimates, invoices (including pay links for full payment or a deposit with a scheduled return visit), and service follow-up. Message/data rates may apply. You can opt out of SMS by replying STOP; essential transactional messages about an active booking may still be sent where allowed.
Governing Law
These Service Policies shall be governed by and interpreted in accordance with the laws of the State of Georgia.
Any dispute arising from services provided by NowTech Mobile, LLC shall be subject to the applicable laws and courts of the State of Georgia, unless otherwise required by law.