Customer Responsibilities
What we need from you so the visit can be completed safely.
NowTech Mobile, LLC is the contracting party for all services. Company Information defines how “we,” “us,” and “the Company” are used in these policies.
Access and presence
An adult (18+) must be present for the visit. The appliance must be reasonably accessible. Utilities needed for diagnosis (power, gas if applicable, water for washers) should be available unless we agree otherwise in advance.
Safe work area
Provide a clear path and workspace around the appliance. For technician safety, pets must be secured before arrival—crated, gated, or kept in a separate room away from the work area. Inform us of known hazards (water leaks, damaged cords, gas odors, unstable flooring).
Accurate information
Share the appliance brand/model if known and an accurate description of symptoms. Incorrect information can delay diagnosis or require a return visit.
Governing Law
These Service Policies shall be governed by and interpreted in accordance with the laws of the State of Georgia.
Any dispute arising from services provided by NowTech Mobile, LLC shall be subject to the applicable laws and courts of the State of Georgia, unless otherwise required by law.